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Emergency Services
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STS work with Emergency Services to design and install high performance network infrastructures capable of ensuring the highest levels of security and resilience are maintained and backed by our industry leading 24/7 Help Desk and On-site Support
Service.
Typical services include:
- Remote and on-site support
- Proactive monitoring and maintenance of systems
- Completion of housekeeping tasks
- User application support
- Unlimited Help Desk telephone calls
- Written reports to confirm work carried out and system status
STS is an IT Partner that will work closely with you to take away the burden and frustration often associated with system maintenance, troubleshooting and resolution, leaving you to focus on emergencies.
Benefits:
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| STS is a single point of contact that takes total responsibility for proactive identification and resolution of problems.
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| With our Managed Support Service you can make an unlimited number of calls to our industry leading Help Desk.
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| STS conduct remote diagnostics and carry out maintenance behind the scenes.
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| Issues can be resolved quickly to avoid disruption to the smooth operation
of your organisation.
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| You are constantly updated of progress with verbal and written reports.
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Accreditations
Standards
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