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IT Support Services
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STS provide IT support services to staff of all levels of technical ability.
We're here to provide guidance and to help ensure that your systems continue to work efficiently.
STS maintain systems for you and actively monitor and fix them so that problems are identified quickly and resolved before they
impact your business.
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| Telephone, remote and on-site support, with guaranteed response
Quality approved systems
Proactive resolution of problems
On-going house-keeping tasks completed
Managed IT Support Services available
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Why STS Hardware Maintenance?
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| Peace of mind; you can rely on our highly skilled support team to provide advice and support to agreed SLA's.
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| Simplified Warranty returns; we'll manage your warranty returns. As we hold an extensive range of maintenance spares you don't need to be without your critical hardware.
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| Support from locally based engineers;
our technical staff are based in the UK and provide telephone, remote or on-site support.
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| Support when you need it most; our team work around the clock so we're available to support your business 24x7x365.
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| Complementary support; our services can dovetail with your own processes. We offer varying levels of support to meet your individual requirements.
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| Why STS Managed Support?
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| Peace of mind; you can rely on our highly skilled support team to carry out a range of services including proactive support and maintenance.
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| Active troubleshooting; we can monitor and maintain your systems. Our behind the scenes approach enables you to get on with the day to day running of your business safe in the knowledge that we're looking after your network.
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| Critical System Support; we carry an extensive range of in-house maintenance spares to minimise the impact of unforseen hardware failures.
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| Complete outsourced support solutions; we can relieve you of the problems associated with looking after your systems. Our approachable, knowledgeable, local engineers will provide consistently high levels of support as if they were part of your team.
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| IT costs managed; with our fixed price support services you can stay in control of your IT as well as your budgets.
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| Our services
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Managed IT Support Services
Proactive Maintenance
Moves, Adds and Changes
Network Healthchecks
Configuration and Image Management
Implementation Services
Need more details?
For a Quote or to discuss your support requirements please click here.
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