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| Home / Services and Solutions / IT Support Services
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| IT Support Services
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STS provide proactive IT Support and Maintenance Services. We check your systems daily to find and fix problems before they become service affecting - saving you hours of frustration and downtime.
We offer a range of cost effective IT Support and Maintenance Services to suit your needs:
Harmony
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Proactive File Server
Health Check
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Concerto
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Always on Managed Desktop Protection
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Symphony
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Real-time Server and Network Monitoring and Management
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STS IT Support Service Benefits
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Preventative care
You can rely on our highly skilled IT Support Team to carry out regular health checks and to apply important updates to your network.
| Proactive troubleshooting
We'll remotely monitor and maintain your systems and identify and resolve issues before they become service affecting.
| Critical System Support
We carry an extensive range of in-house maintenance spares to minimise the impact of unforeseen hardware failures.
| Quality assurance
Our IT Support Service procedures are certified by NQA to ISO 9001 Quality Management Standards. You can rely on us to provide consistent high levels of service.
| IT costs managed
With our fixed price IT support and maintenance services you can stay in control of costs as well as your IT systems.
| Risks managed and change planned
Our advanced systems enable us to identify and resolve issues quickly. They also provide us with a long-term baseline to help us observe system trends and plan any future enhancements or upgrades with you.
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More information
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Wish you had more time
for work instead of having to
deal with IT problems?
If unexpected problems are disrupting your day our Managed
IT Support Services can help.
Going on holiday?
Talk to us about the IT Support Services we can provide to you
whilst you're away
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