Managed IT Support

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Unexpected IT problems disrupting your day?

Wish you had more time for work instead

of having to deal with IT problems?

If unexpected problems are disrupting

your day, our Managed IT Support

Services can help.

Request a Brochure

TESTIMONIALS:

Prior to engaging STS, we sought adhoc support when problems occurred but this was costly and often caused further disruption to the business.

STS have now taken responsibility for the day to day maintenance of our systems; they’re responsive and understanding of our needs and have simplified the use of our systems further by working seamlessly with our specialist software provider.

Dominique Needles

Operations Director

MBA INTERNATIONAL LTD

Leicester-based STS supports Prospect Leicestershire through the provision of class-leading IT support services enabling us to pursue our core mission confident in the knowledge that STS is looking after our essential IT infrastructure.

This arrangement significantly de-risks our IT operations with STS doing what they do best leaving us to promote the economy of Leicester and Leicestershire.

Howard Swift

Executive Director Business and Enterprise

PROSPECT LEICESTERSHIRE LTD

Antivirus products we support:

CA eTrust Inoculan, CA eTrust inoculateIT

CA Anti-Virus 2009, Eset Nod32, F-Secure Anti-Virus, GData AntiVirus 2010, Engine A (BitDefender), Engine B (Avast), GData Anti-Virus Business and Enterprise Edition (Client), Engine A (BitDefender), Engine B (Avast), Grisoft AVG, Kaspersky Anti-Virus v6, Kaspersky Enterprise Edition, Kaspersky Enterprise Edition v6

Kaspersky Small Business Edition, Kaspersky Anti-Virus 7, McAfee GroupShield v6.0

McAfee NetShield v4.5, McAfee Total Protection

McAfee VirusScan v7.0, v7.1,v8.0, v8.5

McAfee WebShield v4.5.1, Norton Anti-Virus 2007

Norman Anti-Virus, Panda Anti-Virus * Not supported on NT, Vista or Server 2008, Sophos Anti-Virus, Sunbelt VIPRE Antivirus, Sunbelt VIPRE Enterprise Agent, Sunbelt VIPRE Premium, Symantec AntiVirus IntelligentUpdate, Symantec AntiVirus LiveUpdate, Symantec AntiVirus RapidRelease, Symantec AntiVirus 10.1, Trend Micro Anti-Virus 2007, Trend Anti-Virus, Trend Officescan; Conventional Scan and Trend Smart Scan, Trend ScanMail, Trend ServerProtect, Trend Worry Free Business Security; Conventional Scan and Smart Scan

Managed IT Support Services

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Symphony is a cost effective managed IT service and support program that works in harmony with your business to ensure that your systems continue to deliver a reliable and efficient service to your employees.

For a fixed monthly fee, our local team of highly qualified engineers will actively monitor and

maintain key elements of your systems to keep them working harmoniously together.

As your IT Support Partner, it is our aim to improve the reliability of your network. We work on

the principle that by providing the very best care and support to you today, we will minimise

the likelihood that your systems will fail tomorrow.

Let us manage your systems whilst you manage your business.

You'll stay in control of your IT costs and be free from the worry, uncertainty and risks that

unreliable, unsupported and unsecure systems can pose to your business.

Call us on: 0116 240 8820 or 0870 017 2000 or Request a Quote

SERVICES WE PROVIDE:

Daily data backup checks	Important security patch updates*	Monthly reports keep you informed

Scheduled antivirus updates	Proactive system monitoring	Software applications support

Support call handling for bespoke line of business applications	Hardware Support and Maintenance

* If you are using the Windows Softrware Update Service (WSUS)

Benefits for your business:
	Unlimited IT support

	Fixed monthly fee and no hidden costs

	Guaranteed response time by our local engineers

	Problems identified and resolved quickly

	Constant and consistent support all year round

	We're one point of contact that can take responsibility for all your IT support needs

	No automated attendants to deal with or international calls to make

	No technical jargon, just straight talking

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